Dr. Kartina Sury

DOCTORAL DEGREE HOLDER IN MANAGEMENT, MAJOR IN STRATEGIC MARKETING
MORE THAN 20+ YEARS OF EXPERIENCE IN INSURANCE, BANK, AND FINTECH BUSINESS
AREA/RESEARCH OF INTEREST INCLUDES CUSTOMER EXPERIENCE & DIGITAL INNOVATION, BUSINESS & MARKETING STRATEGY, INTEGRATED MARKETING COMMUNICATIONS, SOCIAL MEDIA MARKETING, BRAND & COMMUNICATION MANAGEMENT

2022 to present - Senior Fellow at Center for Indonesian Policy Studies (CIPS) Focusing on Digital Economy, Financial Education, Digital Financial Literacy, Consumer Protection)
2022 to present - Asia Regional Leadership Council at Customer Experience Professionals Associations (CXPA)
2022 to present - Technical Advisor at Chris Speak
2022 to present - Dept Member Cabinet, Ministry of Finance, Business & Management at Indonesian Association of British Alumni (IABA)
2018 to present - Board of Advisor at Financial Planning Standard Board (FPSB)

Aug 2022 to now - Managing Demand - Insurance Segment Partnership at Ayoconnect
2018 to Jul 2022 - Advisor, Strategic Partnership & Business Initiatives for P2P Fintech
2015 to 2018 : Managing Customer Strategy & Experience I Senior Project Officer in Experience & Innovation I Digital Learning at Prudential Life Indonesia
2012 to 2015. : Managing Marketing & Training at Great Eastern Life Indonesia
2008 to 2011 : Head of Corporate Communications at Rabobank Indonesia
1998 to 2008 : Head of Marketing & Corporate Comms at Sun Life Financial I Head of Product Development at AIG Life I Marketing Intelligence & Research at Prudential Life Indonesia

2020 - Asia Insurtech Podcast, Human vs Machine
2020 - #100 days of quarantine book
2020 - Marketing & CX Module for Digital Insurance Programme (The Digital Insurer)